Your emails are going to spam. That's not a content problem.
Dropping open rates, sender reputation damage, and spam placement are fixable technical problems — not mysteries.
I've fixed deliverability for hundreds of senders — ecommerce brands, agencies, newsletter operators, and SaaS teams. The infrastructure side of email is what I do.
Braedon · Portland, OR
Why I do this
I spent my career in infrastructure technology at a Fortune 5 company — the kind of environment where systems don't get to be "mostly working." Everything is monitored, redundant, and built to stay up no matter what.
When I looked at how most businesses handle email, I saw the opposite. Broken authentication, damaged sender reputations, shared IPs tanking deliverability — and marketers blamed their copy when the real problem was infrastructure nobody was looking at. I realized the exact same expertise I applied to enterprise systems could solve these problems overnight.
So I built Mailflow Authority. I've helped hundreds of senders — from DTC brands on Klaviyo to GHL agencies managing dozens of clients — fix their deliverability and start reaching inboxes again. With everything Google, Yahoo, and Microsoft are changing right now, the gap between "emails that arrive" and "emails that disappear" is getting wider. That's where I come in.
Honestly? I get a lot of satisfaction watching someone realize their emails were making them way more money than they thought was possible — they just needed the infrastructure to match the effort they were already putting in.
— Braedon
Sound familiar?
These are the problems I hear every week. If any of them hit home, you don't have a marketing problem — you have an infrastructure problem.
Your open rates dropped 20% and nobody on your team can explain it
You haven't changed your content, but engagement is sliding. The problem is almost always under the hood — sender reputation, authentication gaps, or list hygiene.
Emails land in spam even though your content is good
Great subject lines and valuable content still go to spam when your domain reputation or authentication is off. Content isn't the fix.
You set up SPF and DKIM but something's still wrong
You followed the guides. Records are published. But DMARC is failing, alignment is broken, or a third-party sender is hurting your domain without you knowing.
Your ESP says 98% delivered. Your revenue tells a different story.
Delivered doesn't mean inbox. If revenue from email is down, something between your ESP and your customer's inbox is broken — and your dashboard won't show it.
How it works
No long onboarding. No retainer lock-in. Just a straightforward process to find and fix what's wrong.
Book a free call
Tell me what's happening with your email. I'll pull up your DNS and authentication records live on the call so we can see exactly what's going on.
Get a clear diagnosis
I'll identify the root cause and give you a prioritized fix list — whether you hire me or not. No vague recommendations. Specific problems, specific solutions.
Fix it for good
Implement the fixes yourself with the roadmap I give you, or I'll handle it. Most deliverability problems are resolved in 2 to 4 weeks.
Real results
Every engagement is different, but the pattern is the same: find the root cause, fix it properly, and watch the numbers recover.
DTC brand on Klaviyo. Authentication was misconfigured and sending domain had no reputation. Fixed SPF alignment, enforced DMARC, and rebuilt warmup.
SaaS company on SendGrid. Got listed after a spike in bounces from a bad import. Identified the trigger, cleaned the list, and submitted delisting.
Newsletter with 200K subscribers. Third-party tools were sending on their domain without alignment. Locked down DMARC policy and moved to p=reject.
The Deliverability Audit Checklist I Use With Every Client
The exact same framework I run on every new engagement. Authentication, sender reputation, content signals, sending patterns, and the infrastructure blind spots that most guides skip.
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